Felicity Flowers

It’s funny how many times we deliver flowers to places such as Mercy Hospital Anderson and when we sign in the receptionist is shocked that we drove “all the way out here” to deliver flowers.  It’s just part of the gig.  Felicity, Ohio is a teeny-tiny little town, we’re used to it   In order to properly serve our customers we have a very wide delivery radius that spans most of Clermont and some of Brown County.
There are quite a few places that we deliver that you may not be aware of including all Mt. Orab funeral homes, Mercy Hospital Anderson & Clermont, TP White Funeral Home in Mt. Washington, Hospice Cincinnati at 5 mile and 125.
Our daily deliveries span Clermont and Brown counties and include Bethel, Georgetown, New Richmond, Williamsburg, Ripley and of course, Felicity.  Our delivery fees to those areas range from $4.95 to $9.95 with our average delivery charge being $6.95.

We are the only florist in Felicity, Ohio and we serve the Charles H. McIntyre Funeral home which is located in Felicity as well.  Since we are so close we offer last minute delivery services up until 30 minutes before the visitation begins.

Other funeral homes that we deliver to are E.C. Nurre Funeral homes in Bethel, Amelia and New Richmond, Maham Funeral home in Williamsburg, Cahall funeral homes in Ripley and Georgetown.  We also deliver to the majority of funeral homes in Clermont County.

While you may think that just because we are located in Felicity we are out in the middle of nowhere.  Actually, we are a lot closer than you think!  As always, if you don’t want to drive out to see us we are available 6 days a week via phone.  And we promise, our down home customer service will exceed your expectations every time!

School has started and the number of orders being delivered to Felicity Franklin local school district have started rolling in. There are a number of policies that the school enforces that we must follow. Here are the ways we have altered our delivery methods to the school district.
All of the Felicity Franklin Local School District’s buildings are now equipped with locks and buzzers. Guests must ring a bell and be “buzzed in” to gain entrance to the school. Since it requires someone to verify your identity and then “buzz” you in, we no longer make multiple delivery trips to school to cut down on the number of times an employee must take time to buzz us in. Last year we were making four or five trips to school a day and before the buzzer system this was no problem. However, we are making two trips per day. One for employee deliveries at 11 am and then one for student deliveries at 1:00.

All deliveries going to students are made near the end of the school day. Students are not permitted to carry flowers or other gifts with them as it can be a distraction. During the last period of the day, students are called to the office to pick up their deliveries. We would rather your purchase sit in our cooler until delivery time to ensure that they are kept as fresh as possible.

All deliveries are made to the office of the building that the student is attending classes. We are not permitted to deliver flowers or gifts directly to the student. Once we have delivered your order to the school we have no way of knowing what time the student will receive their flowers. It is at the secretaries discretion as to what time they will call the student to the office for pick up.

Of course we will make exceptions if a student is leaving school early. If you call with an order for a teacher or other employee after our delivery time we will take the delivery at our second delivery time.
Since we are located less than five blocks from the school we have a wonderful relationship with the district. If you have any questions about our policies please feel free to call us!

We get calls everyday from our loyal customers who trust us and tell us to just “do what we do” with their order. For those of you who are unfamiliar with our shop, I think it’s time for me to explain what our “do” is.

If you are looking for a traditional basket of red and white carnations with a lot of baby’s breath chances are…we aren’t your florist. The reason for this is that we don’t do what everyone else does so if that’s not your cup of tea, stop reading now

Our designs are ecclectic, natural and whimsical. We use elements of nature whether it be a stone container or willow branches, moss and even polished river rocks. While we do incorporate traditional flowers into our designs, the look is far from traditional. We have replaced leather leaf with flat fern, a lighter more airy version of a classic. Instead of plain white carnations you will find novelty carnations mixed with tropical foliages. Our red roses are unlike any you will see at shops near us. We only use the longest lasting, largest headed roses available actually, the rose opens up to the size of a teacup vs. the smaller headed roses that other florists use. The color is more of a romantic, velvety red. The price for a dozen is the same but the impact is much, much different! vs.

Our cooler is graced with a multitude of different floral options every day. We have fresh flowers arriving almost daily and the selection is second to none. A peek into our cooler today will reveal the shades of late summer, deep pinks, oranges, reds and light greens. Some of the selections include antique green hydrangea, bright orange and pink roses, pink and orange gerbera daisies, yellow and white calla lilies, and other vibrant assorted flowers.

We have another shipment of the freshest flowers available coming in tomorrow! That’s another guarantee that we make our customers, we only sell the freshest flowers available and we are open six days a week just to serve you!

If you want something mediocre, don’t call us. If you want to present the wow factor….we are your floral experts!

I really have strong feelings about this and that’s why I am posting in my blog. Here’s the story…

A man placed an order with a large online flower company for flowers for his mistress. He asked them not to send any type of receipt or confirmation to his home. A few months later a thank you note for the flowers comes in the mail from the online company to the husband. Wife calls to find out who received the flowers since it obviously wasn’t her and the company sends the wife a copy of the order. Husband is suing for a cool million.

Okay, so now that we are all on the same page here are the problems that I have with this situation…

How in the world can a floral company be held responsible for the demise of one’s marriage? Seems it’s possibly valid. Above The Law has the scoop:

“Breach of contract action in which the defendants agreed to keep the plaintiff’s order of flowers for his girlfriend private, with no record of the transaction mailed to him at his home or office. Months later, the defendants sent a thank you card to the plaintiff’s home, and his wife called the defendants for proof of the purchase. The defendants faxed the plaintiff’s wife proof of his order of flowers for his girlfriend, which resulted in a divorce being filed.”

Scary since most of us send out thank you cards and delivery confirmations all the time and sometimes we have no idea who people are buying flowers for. We really don’t even need to know, especially in a case like this. How long before we aren’t able to do our jobs properly for fear of being sued?
I’m not sure why this man was choosing to use a big online only florist to send his flowers since they flood your inbox with offers/thank yous/discounts/surveys etc. Surely if the wife had access to his inbox she would have been suspect. Would that have been grounds for a lawsuit as well? At least local florists have more control of what happens, you’re just a number with big online only floral merchants and the note that the customer service rep placed on his account doesn’t get seen when thank you notes and emails are sent, only when he calls back to order more flowers.

Sorry guys, the moral of this story is….don’t leave a paper trail. I think the consumerist put it best:
“Shucks, we thought giant internet florists could be entrusted with secrets. Maybe the husband should have sent his mistress flowers from the local florist instead.”